Refund and Returns Policy
At LuxuryBlushBoutique.uk, we are committed to ensuring your shopping experience is exceptional. Each order is carefully packed and dispatched with attention to detail; however, should an issue arise, we are here to assist.
Eligibility for Returns
We accept returns under the following circumstances:
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Incorrect Item Received – If the item delivered is not the product you ordered, you are entitled to a return or replacement.
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Damaged Item – If your order arrives damaged, you may request a return, exchange, or refund.
To qualify, items must be returned in their original condition, unworn, and with all tags and packaging intact.
Important Notice on Shipping Insurance
We strongly advise all customers to purchase shipping insurance at checkout. This ensures your order is safeguarded against potential transit issues such as loss, theft, or damage. LuxuryBlushBoutique.uk cannot be held responsible for damage or loss occurring during delivery if insurance was not selected at the time of purchase.
Shipping insurance provides peace of mind and ensures you are fully protected should any unforeseen incident occur.
How to Initiate a Return
To begin a return request, please contact our customer care team within 14 days of receiving your order. Provide your order number, details of the issue, and supporting photographs where applicable. Our team will guide you through the next steps and advise whether your item qualifies for return.
Refund Processing
Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original payment method. Please allow standard processing times for the transaction to appear in your account.
By shopping with LuxuryBlushBoutique.uk, you agree to the terms outlined above. We appreciate your understanding and cooperation, and we remain committed to delivering products and service that exceed expectations.
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